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Privacy & information handling

Clear information practices for enquiries and quotations.

This policy explains the information used when you contact ServerStorage, prepare a quotation or use website features such as the quotation cart.

Enquiry-focused data useClear contact purposeBrowser-stored quote cart
01

What you provide

Name, business contact details, equipment requirements and other information you choose to include in an enquiry.

02

Why it is used

To answer questions, prepare quotations, check availability and compatibility, and communicate about your request.

03

Your choices

You can contact the team about corrections or questions relating to information you previously provided.

Last updated: September 2026

Information you choose to provide

When you request a quotation or contact us, you may provide your name, company name, email address, telephone number, equipment requirements, quantities, configuration details and other information needed to understand your enquiry.

How enquiry information is used

Information you provide is used to respond to enquiries, prepare quotations, confirm equipment availability and compatibility, coordinate requested services, and maintain relevant business communications.

Quotation cart and browser storage

The frontend may use browser local storage to remember equipment placed in your quotation cart. This information is stored in your browser until it is cleared, replaced or removed by the website workflow. Local storage is not an online payment system.

Email and telephone communication

If you contact us by email or telephone, the information you provide is handled through normal company communication channels so the team can respond to your request and maintain appropriate business records.

Cookies, analytics and similar technologies

Essential technologies may be used for website functionality, security and performance. If analytics or additional marketing technologies are introduced, this policy should be updated to describe their purpose and use.

Sharing of information

Information may be shared with service providers or business partners only when reasonably necessary to support a requested quotation, delivery, technical requirement or related service. Customer enquiry information should not be sold as a standalone commercial data product.

Security and retention

Reasonable administrative and technical measures should be used to protect information from unauthorized access or disclosure. Information should be retained only for as long as reasonably required for the enquiry, business administration, service delivery or applicable legal obligations.

Your choices

You may contact us to ask questions about information you provided, request corrections, or ask that information no longer required for an active business purpose be reviewed for deletion where appropriate.

Third-party services

The website may link to external communication or third-party services. Their privacy practices are governed by their own policies and are outside ServerStorage's direct control.

Contact

For privacy-related questions, contact marketing@leveleight.lk or use the telephone and contact options shown on the website.